frequently asked questions

How do I get Cabin info, directions and the door code?

As part of our booking process, we will email you a Checklist and Cabin Information. Please make sure to go over this information before you get there so that you know what to expect when you arrive. A few days before your stay with us, we will check in via email to see if you have any questions, grab your picture ID (if we don't already have it) and a valid major credit card for incidentals. At the same time we will provide you with the door code and send any reminders or last minute updates. You can contact us anytime if you have questions. hello@logandlagoon.com
What are the check in and checkout times?

Unless otherwise agreed upon, check-in time is 3:30pm and check out time is 11:45am.
Can I have a campfire at the Cabin?

We do provide a fire pit at the Cabin but you will need to bring YOUR OWN propane if you'd like to use it. There is also a community (shared) fire pit for your use and enjoyment. You may need to light this yourself or you may find that other vacationers have already started the fire. NOTE: all Provincial fire laws and bans must be obeyed at all times. Check with the local municipalities before using.
What are the pool and games room hours?

The pool and games room is open 10am-10pm. There is an onsite caretaker who will open and close each day. We so not have a code for the doors.
Is there an office or store at the Resort?

No, there is not a front office, cleaning staff or store at the Resort. Our cabin is owned and maintained by us (Kristen & Chris), including all cleaning. In order to keep the cabin in tip-top shape and to our standards of quality, we do all the cleaning personally!
Is there a Barbeque?

Yes! We have just purchased a new BBQ for our guests to use. Please note: you are required to bring your own propane if you'd like to use it. Please ensure that you are cleaning it after use so as to maintain the quality of it.
Is the cabin pet friendly?

Short answer...yes! Any pet request is to be submitted at time of booking and each furry friend must be documented as a guest. We have the right to limit numbers and types of pets that will occupy our cabin. There is a $25 per night fee unless you have a service dog with proof of certificate. If extra cleaning is required or there is any damage to be repaired due to your pet, the cost will come off the credit card on filr for incidentals. Need more clarification? Shoot us a message hello@logandlagoon.com
What do I need to bring?

We hope the following list of suggestions of what to pack and bring along with you, helps! Food and condiments: be sure to plan out your menu and pack everything you will need for your meals and snacks. The closest grocery stores are in Kamloops or Logan Lake. Drinking water: the cabin water comes from a well and is filtered but, we use bottled water for making coffee etc. Beach towels / extra towels we provide one set of bathroom towels per guest (includes; 1 bath towel, 1 hand towel and 1 face cloth) Personal items: shampoo, shower wash and all other personal hygiene items. Flashlights: our cabin is equipped with a few night lights but, you may still wish to bring a flashlight. Sun Tan Lotion and bug repellant are always handy in Cabin Country!